FAQs
Queries Related To
Order
Returns
Payments
Shipping
Certifications
Bundles
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Queries Related To
Order
Order
Returns
Payments
Shipping
Certifications
Bundles
Loomsona Rewards
Other
Order
You can place an order on our website by selecting the product(s) you wish to purchase and adding them to your cart. Then proceed to checkout and follow the prompts to complete your order.
Go to your order details and hit cancel. Unfortunately, we cannot guarantee order cancellations as we strive to fulfil orders as quickly as possible. However, please reach out to our customer service team as soon as possible and we will do our best to assist you.
Once your order has shipped, you will receive a confirmation email with tracking information. You can also log in to your Loomsona account to view order details and track the shipment.
Returns
We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Returns page for more information.
Unfortunately, we do not offer exchanges at this time. You may return the item and place a new order for the desired product.
Payments
We accept most common payment methods including Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.
Yes, we use industry-standard encryption and security measures to protect your payment information.
Shipping
We offer free 2-day shipping to continental US addresses. Shipping charges apply for orders shipped outside the US, and the cost varies depending on the country.
Yes, we ship to most countries worldwide. Shipping charges may vary depending on the destination.
For orders within the continental US, we offer free 2-day shipping. For international orders, shipping times may vary depending on the destination.
Certifications
All of our products are certified organic by the Global Organic Textile Standard (GOTS) and are also certified Fair Trade. In addition, our products are tested and certified by OKEO TEX to ensure they are free from harmful substances.
The Global Organic Textile Standard (GOTS) certification ensures that our products meet strict environmental and social criteria throughout the entire textile supply chain.
Fair Trade certification ensures that the people involved in making our products are treated fairly and paid a fair wage. It also promotes environmentally sustainable practices.
The OKEO-TEX Standard 100 certification ensures that our products are free from harmful substances and chemicals.
Bundles
Loomsona Rewards
Other
Others
Deficiency of this vitamin is often associated with anemia, infections, bleeding gums, scurvy, poor wound healing, capillary hemorrhage, muscle degeneration, atherosclerotic plaques and nervous disorders
Deficiency of this vitamin is often associated with anemia, infections, bleeding gums, scurvy, poor wound healing, capillary hemorrhage, muscle degeneration, atherosclerotic plaques and nervous disorders
Deficiency of this vitamin is often associated with anemia, infections, bleeding gums, scurvy, poor wound healing, capillary hemorrhage, muscle degeneration, atherosclerotic plaques and nervous disorders
Deficiency of this vitamin is often associated with anemia, infections, bleeding gums, scurvy, poor wound healing, capillary hemorrhage, muscle degeneration, atherosclerotic plaques and nervous disorders
We take pride in creating luxury bedding that is not only beautiful but also ethical and eco-friendly. Our process involves using 100% organic certified cotton and collaborating with artists for hand-painted designs.
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